True Terroir S.l.u. informs users of the website about its policy regarding the treatment and protection of personal data of users and customers that may be collected by browsing, purchasing products or contracting services through its website. True Terroir S.l.u. guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 15/1999 of December 13, Protection of Personal Data and Royal Decree 1720/2007, of December 21, by the that the Regulation of Development of the LOPD is approved, and in the General Regulation of Data Protection (RGPD) (EU) 2016/679.
In compliance with current legislation on data protection, users are informed that, True Terroir S.l.u., technical and organizational measures have been adopted in accordance with the provisions of the aforementioned regulations. The personal data that is collected in the forms is subject to treatment, only, by the staff of True Terroir S.l.u. or the Treatment Managers established here. The appropriate security measures have been adopted for the data provided and, in addition, all the technical means and measures at its disposal have been installed to prevent the loss, misuse, alteration, unauthorized access and theft of the data that we receive. facilitate.
The Client or User declares that all the data provided by him are true and correct and undertakes to keep them updated, communicating, to True Terroir S.l.u., any modification thereof. The user will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from their falsification. It is important that, in order for us to keep personal data updated, the user informs True Terroir S.l.u. whenever there has been any modification in them. Otherwise, we cannot answer for its veracity.
The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the treatment of their personal data. As long as the user’s data is processed by True Terroir S.l.u., they may exercise their rights. To do this, the user must go, providing documentation proving their identity (ID or passport), by email to, or by written communication to the address that appears on our legal notice. Said communication must reflect the following information: Name and surname of the user, the application request, the address and the supporting data.
The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as the legal representative of the authorized person. In such case, the documentation that accredits this representation of the interested party must be provided.
The user may request the exercise of the following rights:
  • Right to request access to personal data.
  • Right to request its rectification (in case they are incorrect) or deletion.
  • Right to request the limitation of their treatment, in which case they will only be kept by True Terroir S.l.u. for the exercise or defense of claims.
  • Right to oppose the treatment: True Terroir S.l.u. will stop processing your data, unless for legitimate reasons or the exercise or defense of possible claims they have to continue to be processed.
  • Right to data portability: in case you want your data to be processed by another firm, True Terroir S.l.u. It will facilitate the portability of your data to the new person in charge.
In the event that consent has been granted for a specific purpose, the user has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If a user considers that there is a problem with the way True Terroir S.l.u. is handling your data, you can direct your claims to the Head of Security or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.
The disaggregated data will be kept without deletion period. Regarding the data of Clients, the period of conservation of personal data will vary depending on the service that the Client contracts. In any case, it will be the minimum necessary, and can be kept until 4 years. Law on Infringements and Sanctions in the Social Order (affiliation obligations, registrations, cancellations, contributions, payment of wages …); Arts. 66 et seq. General Tax Law (accounting books).